Sunday, October 7, 2012

Marketing and Agribusiness

According to Farm and Dairy, there are four categories of farmers in relation to using social media:  the hold-outs, the staunch supporters, the occasional user, and the clueless.  If the other three knew how important engagement with the consumer online is, all would be a staunch supporter.  Many in the ag industry are using social media, just like others, to creatively market their products and business.


In an interview with AgWired, Kate Beeler of AgLeader Technology, explained how social media is beneficial to the company's marketing plan. 
  • Blog- share information with growers, media and dealers
    • the blog includes a glossary of jargon terms
    • announces new products
    • international sales managers and local sales managers contribute to the posts for a variety of perspectives on ag
  • Facebook page- best used to share upcoming events and when the company will be somewhere
  • YouTube channel- videos explain what a product does
    • one video I watch gives the perspectives of a certain product by multiple growers from all over the country, so it is more authentic to a farmer coming to this site who can say, "Wow, they're just like me."
Beeler pointed out that using social media in a business and using it effectively shows you are taking time to engage with the customer and answer questions.  Her advice was before jumping into your own plan, watch what others are sharing to get a feel for what customers respond to.  Then create a marketing plan for yourself and take time to contribute to other groups.

I checked out the marketing strategies of some of the local ag-related businesses from home that I visit regularly.  The majority of them only have Facebook pages as far as I can see, but one uses Twitter as well:

Ard's Farm Market- this is a restaurant/ice cream parlor/store/fall harvest festival location...they do a lot here!  They use Facebook to:
  • Share recipes, such as Pumpkin Cheese Cake, that are related to the current season--customers are going to keep coming back to see what other recipes they'll share
  • Advertise events like their annual corn maze to spread the word

Tractor Supply Company- national chain...they have a little of everything!
  • Run a sweepstakes for customers--this may draw people in to join the page or keep coming back to see if they've won.  While they're at it, they might check out their products as well.
  • An interesting post was a list of "don't forget what you need for fall"--a cool way to bring customers into the store to make sure they have everything

Weis Markets-
  • Twitter
    • Link a certain kind of food with an event coming up to encourage customers to stop in and buy the item, like Labor Day and BBQ sliders
    • Give cooking tips
    • Recipes for National Rice Month
    • International cooking
  • Facebook
    • Mostly the same content as Twitter, but they post more photos, such as the Annual Fight Hunger Campaign
    • Ways to save are posted as items that are on sale for the month and exclusive coupons for page fans
    • A tab especially for weekly specials (and there's an app for that)

The staunch supporters are the businesses to be watching as they're the ones who will be bringing in more customers than the clueless.





1 comment:

  1. It’s interesting to think about how useful social media can be for the agriculture industry. Personally, I don’t know much about agriculture, and I’m probably not alone. I don’t often think about farming and agriculture, but I realize that the industry has a huge impact on my life because of the food I eat every day. In other words, I didn’t even realize that I don’t know anything about agriculture because it seems like a long path from the farm to the pantry. I think the most useful tool would be Twitter for short, informative messages. It’s unlikely that I would browse agriculture blogs on a whim, so more succinct messages via Twitter would be much easier to digest. I’ll be sure to check out some of the accounts you mentioned!

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